Northtown Auto Clinic recently replaced my rotors and brake pads. I knew it would be pricey but was pleasantly surprised when they came back with a reasonable quote. They were even able to do the complete repair + an oil change + brake fluid change all that day.
When I went in to pay that afternoon the price had gone up about $60 from the original quote. I said I thought the quoted price was about $60 less and Erin said she would look into it real quick. Turns out there were two rotor replacements that day and things got a little mixed up. She was able to bring the price back down to almost the whole difference. What's more the whole staff was incredibly friendly, professional and responsive. My car is driving great now too.
In an industry that sometimes gets a bad reputation for taking advantage of customers Northtown Auto Clinic surpassed all my expectations. I'm going to keep going back & will be recommending them to friends and family.