North Kansas City Auto Repair

I love the fact that they offer a loaner car. For now, it was the reason I had my work done here.It would be premature to recommend the clinic, because it's too early to know if there will be a recurrence with the transmission.I 'will' tell you that the sales tech (Brett) was very informative about the issue my car was having, and that he spent 45 minutes with me on the phone trying to tell me that my car was worth the 670.00 that it would cost to fix the problem.And that when I spoke to him at 3:45 PM on Thursday he said that he 'guaranteed' the work done fixed the problem with the transmission.I'm not a car tech, so I don't know if my car needed a new transmission solenoid and gasket to the tune of 670.00 or not.I do know that the check engine soon light is off. And when I put the car in reverse, it still shudders like crazy...........But according to them (north kansas city auto clinic) that's just a rubber mount issue.The car seems to run as it did before, (great) just no check engine light issue.Brett, the sales tech, did say I needed to establish myself with their clinic and stop jumping from car clinic to car clinic.Personally, to someone who makes 13.95 an hour (me) they (nkc auto clinic) are crazy expensive at almost 100.00 an hour.But I've promised to give them a chance........and trust doesn't come easy for me.For now I would rate them a 6, because of the loaner car.Hopefully things will change and they'll become a ten on my most 'fave'Mona

Best service ever!!!

Excellent service. Very thorough and knowledgeable.

They are always so professional, answer my questions and give me rational responses.

Faster and cheaper than estimated.

First class shop. All work done as agreed with no suprises. They only did the work I authorised and kept in touch during the process. I will use them again.

Northtown Auto always provides good, reliable service.

It's never fun paying for car repairs, so it's difficult to have a "great" experience. However, I've taken my 94 Corolla there for a new starter, new strut assemblies and I'm sure some other stuff. I intend to go back if the need arises for auto repair services. All repairs they're performed have proven sustainable and they let me use a loaner, which is a major convenience. Unless someone I knew gave me a glowing recommendation for another place, I intend to return to Northtown. Also, I never felt like I was being pressured to do anything. I wish they had a 4.5 star rating...the only reason for not giving 5 is that I haven't been to other places to compare.

Thanks for the good job.

Explained in detail how faulty computer modular works when operating correctly and what actions that are needed to fix the operation of the car.