5

Very nice to deal with,they brought me home and came picked me up when finished,

Thank you for your kind words, Jan! We're glad you had a pleasant experience with us at Northtown Auto Clinic. Providing convenient transportation options is just one way we strive to make your visit as stress-free as possible. If you ever need our services again, please don't hesitate to reach out at (816) 842-1777 or [email protected]. -Northtown Team

- Northtown Auto Clinic
1

Beware One time I paid this shop for a brake job. 2 months later, my brakes failed. Was told I'd need a whole new braking system due to "water in the fluid." Erin in the office had the audacity to say I could scrap the vehicle if I wasnt willing to pay the thousands they wanted. Took it to a guy from my church and he advised me to take it to Ford for a 3rd party diagnosis because he didnt feel this shops diagnosis made any sense at all. Took it to Ford, confirmed North Town Auto Clinic misdiagnosed the issue. Turns out they botched the brake job 2 months prior causing damage to the parking brake which caused all the issues. I called North Town Auto Clinic upset. They paid to have my vehicle towed from Bob Allen Ford to correct the issue. They did exactly what Ford said, and the issue was corrected. Its now been over a year and my brakes are still good. No brakes lines "collapsed" as Erin promised they would. They got me for another $900 for a master brake cylinder before my friend and the Ford dealership pointed out North Towns Auto Clinics massive incompetence. This was such a fail that this had to be a scam. They had to know. I dont trust that this was honestly just misdiagnosed. They got caught in their incompetence and corrected the issue to cover themselves.

Joel, we apologize for any frustration you experienced. We take all customer concerns seriously and strive to provide accurate diagnoses. If you'd like to discuss your experience further, please contact us at (816) 842-1777 or [email protected]. -Northtown Team

- Northtown Auto Clinic
5

SERVICE OF EXCELLENCE EXTREMELY IMPRESSIVE FOLLOW-THROUGH WITH DETAIL ON DOING IT RIGHT THE FIRST TIME SERIOUSLY, THE GREATEST PART OF OUR EXPERIENCE IS RARE IN THE SERVICE INDUSTRY" INTEGRITY " THEY ACTUALLY INSTALL" PERFECTLY " A BRAND NEW "2021" OFFICAL NISSAN ENGINE WITH A 3YEAR WARRANTY

Thank you for this amazing feedback, Frederick! We're thrilled to see your satisfaction with our top-notch service and commitment to quality. It's our mission to deliver excellence, and we're glad you appreciated our integrity. If you need anything else, don't hesitate to reach out to us at (816) 842-1777 or [email protected]. -Northtown Team

- Northtown Auto Clinic
5

Erin is the best there !! Very friendly and knowledgeable about your claims. Always the easiest to talk to as well!! Thank you Erin !!!

Thank you, Serafin and Vanessa, for your wonderful review! We are thrilled to hear about your positive experience with Erin. Our team takes pride in providing exceptional customer service, and we will pass along your kind words to her. If you have any questions or need further assistance, please don't hesitate to reach out to us. We are here to help! - Northtown Team

- Northtown Auto Clinic
5

Erin and her team worked with me and my warenty company. If you ever have a concern with your local Big company like Van Chevrolet and getting taken care of. No all lies they did very bad customer service and didn't really help in any way. So I called a local small business company North Town Auto Clinic and they were very good at taking pictures fir the warranty company and keep me posted on everything. So I thank Erin and her team , wonderful Job.

Michael, thank you for choosing Northtown Auto Clinic! We're glad we could assist with your warranty claim and provide top-notch customer service. Our team takes pride in keeping you informed throughout the process. Feel free to reach out if you need anything - (816) 842-1777 or [email protected]. We appreciate your kind words! - Northtown Team

- Northtown Auto Clinic
5

Trustworthy group who will put in writing what they find and their determinations on what needs to be done to vehicle and what is unnecessary. Work completed in timely manner! Folks are friendly, yet professional.

Thank you for your wonderful review, Rita! We're glad to hear that you had a great experience with us. At Northtown Auto Clinic, we take pride in our transparency and efficient service. If you ever have any questions or need further assistance, please don't hesitate to reach out to us at (816) 842-1777 or [email protected]. We're here to help! -Northtown Team

- Northtown Auto Clinic
5

I usually don’t have good experience with auto businesses, as I typically am a prime target for upselling things I don’t need or that don’t exist. These people don’t do that. When my car didn’t pass inspection, the person helping me explained what all was going on, and even had a diagram to show me which part was causing the issue. They were also very kind when I denied services from them for the fix, and gave me a few resources in case I needed them. Highly recommend this place.

Olivia, thank you for your detailed review! We prioritize transparency and providing only necessary repairs. We're glad you had a positive experience with our team explaining the issue and offering assistance. If you need any further resources or have any questions, please don't hesitate to reach out! -Northtown Team

- Northtown Auto Clinic
5

Problem was diagnosed & fixed in short order.

Thank you, Paul, for the fantastic feedback! We are thrilled to hear that your problem was diagnosed and fixed quickly. Our team at Northtown Auto Clinic works hard to provide efficient and reliable service. If you have any more questions or concerns, please don't hesitate to reach out to us. We're here to help! -Northtown Team

- Northtown Auto Clinic
5

Complete and quick

Thank you for your positive feedback, Berton! We're thrilled to hear that you had a great experience at Northtown Auto Clinic. Our team strives to provide efficient and top-notch service. If you have any questions or need assistance in the future, don't hesitate to reach out to us at (816) 842-1777 or [email protected]. Take care! -Northtown Team

- Northtown Auto Clinic
5

Marcos was very friendly and helpful with me concerning my vehicle. The building was clean and fresh. They took care of my vehicle in timely manner

Thank you Ophelia for choosing Northtown Auto Clinic! We are glad Marcos provided friendly and helpful service. A clean and fresh environment is what we aim for. We understand the importance of timely service and we're happy to hear we met your expectations. If you need assistance in the future, please don't hesitate to contact us at (816) 842-1777 or [email protected]. -Northtown Team

- Northtown Auto Clinic
1234567...206
Leave a review