(816) 384-1376
Mon - Fri: 7:30 AM - 5:00 PM
24HR Towing Available(816) 436-8811
5

I had my car break down at work and gave them a call by chance since they were nearby. Spoke with Erin, and she was very polite and respectful. I had my car towed over for them to take a look. They were a little short on staff at the time, so diagnosing the issue and fixing it took a little longer than expected (not their fault). They did a full check-up for the main issue and everything else. My car has a few hundred thousand miles on it and hasn't seen a mechanic in a few years, so I went ahead and had some preventative work done that they suggested. They were very informative on each issue (what part, what the problem was, and a picture). I never felt like I was being pressured into getting anything more than the main problem fixed. Since I had coverage, they offered a rental free of charge, which was awesome! It ended up taking about 4 business days to fix, but that was fine because of the rental, and my car was undriveable going in. It's been a couple of weeks since getting my car back, and it works great! I couldn't be happier!

Quenton, thank you for taking the time to share your experience! We are thrilled to hear that you had a positive experience with us. Our team at Northtown Auto Clinic strives to provide exceptional service, and we are glad to know that our team, especially Erin, made a great impression. We understand that the repair process took longer than expected but glad that you took advantage of the free rental. Your satisfaction is our priority, and we are happy to hear that your car is running smoothly. If you have any further questions or need assistance, please don't hesitate to reach out! -Northtown Team

- Northtown Auto Clinic
5

Thank you for the 5-star rating, James! We are happy to hear that you had a great experience at Northtown Auto Clinic. If you have any questions or need further assistance, feel free to contact us at (816) 842-1777 or [email protected]. We look forward to seeing you again! -Northtown Team

- Northtown Auto Clinic
5

Thank you so much for assessing my car and accommodating to my needs. I definitely appreciate the service thank you.

Thank you for the kind words, Angelo! We're glad to hear that you had a great experience with us. If you have any more questions or need any further assistance, please don't hesitate to reach out. We're here to help! -Northtown Team

- Northtown Auto Clinic
5

Very helpful and easy scheduling process

Thank you for the 5-star review, MrLACain! We're glad to hear that you found our scheduling process helpful and easy. If you have any further questions or need assistance, please don't hesitate to reach out to us at (816) 842-1777 or [email protected]. We're here to help! -Northtown Team

- Northtown Auto Clinic
5

Erin is the best! I have used this shop multiple times and every time she has come through for me. Quick, honest service.

Rachel, thank you for your wonderful review of Erin! We're thrilled to hear about your positive experiences with us, and we'll be sure to pass your kind words along to her. If you ever need anything, please don't hesitate to reach out. We're here to help! -Northtown Team

- Northtown Auto Clinic
5

I had to have labor intensive suspension work done on my car and Northtown Auto Clinic had no problem taking it on when others wouldn’t touch it. They did excellent work and Marcos kept me informed throughout the repair. The work was not cheap but way less than trying to replace the car and I really appreciate that!

5

The work I needed done was very labor intensive and was not cheap. Certainly cheaper than trying to replace the car, though. It was difficult to find a shop that would take it on. Northtown Auto Clinic didn't hesitate. They did an excellent job and I really appreciate them helping me extend the life of my car. Marcus was very friendly and informative throughout the whole process. Thank you!

Hi Steven, thank you for trusting us with your car! We're glad we could help extend its life. Our team at Northtown Auto Clinic is always here to take on challenging jobs. We're happy to hear that Marcus provided excellent service. If you need anything, please don't hesitate to reach out to us at (816) 842-1777 or [email protected]. -Northtown Team

- Northtown Auto Clinic
5

Great service!

Thank you for the great review, Juan! We are happy to hear that you had a positive experience at Northtown Auto Clinic. If you ever need any further assistance with your vehicle, please don't hesitate to reach out to us at (816) 842-1777 or [email protected]. Take care!-Northtown Team

- Northtown Auto Clinic
5

Kate, thank you for choosing Northtown Auto Clinic! We appreciate your 5-star review. It's our mission to provide exceptional service and exceed customer expectations. If you have any questions or need further assistance, please don't hesitate to reach out to us at (816) 842-1777 or [email protected]. We look forward to serving you again in the future! -Northtown Team

- Northtown Auto Clinic
5

Honestly I adore Erin? I hope that’s how you spell it. She’s so kind and honestly beautiful Lol, I called in to change some clamps and they let me know they were the wrong size, they test drove my car to make sure it ran okay. I already knew previously that my alternator was around 600-700 dollars. (so I wasn’t shocked by the estimate) Erin let me know that the issue was my alternator and not my battery. She gave me estimates every time something came up and they had my car done with new battery connector clamps and a new alternator in just about 6 or 7 hours. My car runs so smooth now. And to mention Marcus! Also a very kind gentleman, answered the phone efficiently and was very helpful. 😆