North Kansas City Auto Repair

I wrote a review earlier today about my experience with this company and it was not a good review but the manager of the shop called me on the phone and discussed my concerns with my repairs and he absolutely made the situation better. I would like to thank Northtown Auto Clinic for being an upstanding business in the community your customer service is second to none. And I will return if I have any car problems in the future Thank You

I was given a full explanation of the inspection, the waiting room was warm and inviting, they were able to change my appointment time with no problems and I didn't have to wait long.

We got our Van fixed here before we left to Colorado. Customer service was nice but with the amount of money that was spent to fix our van not even a month later a certain part they installed broke which then broke another part leaving us stranded in Colorado for three weeks which in turn made us spend quite a decent amount of money. The negligence from the mechanics here but also from Napa has been saddening. Please just be aware that even if they finish it fast doesn’t mean it was done effectively. Thank you.

Excellent customer service and great prices for the service and repairs. Thank you for being thorough with our car.

The staff and friendly and professional. The options of courtesy drop off/pick up rides and use of a loaner car during car repair are very helpful. My auto repairs are explained in advance, options for repair are explained and I am provided both the estimate up front, as well as the final price prior to pick up of my vehicle. My service experience at Northtown Auto Clinic has always been wonderful and I highly recommend the service and expertise of Northtown Auto Clinic.

We Trust Northtown Auto Clinic to keep both our cars in the best condition. We always have them check our cars when we are planning a long trip. They make us feel safe and secure. They are very friendly and knowledgeable.

Very friendly and knowledgeable work was done in a timely manner, and I was kept updated in the process of the repairs to my car

Got me in quickly and took care of the problem.