North Kansas City Auto Repair

Had to take my Acura to the Acura dealership for a safety air bag recall. While there, the dealership service department told me I needed a bunch of work on it that would cost $1,300.00. I took my car to Northtown and they said most of the work did not need to be done for several thousands of miles and I only need a realignment and tire balance, $164.00. The reason I have been going to Northtown for 25 years is that I trust them.

North Town Auto performs top notch work. In addition, NTA offers email and text notifications/updates that include photos of the parts/work referenced with detailed descriptions that can be understood by the layperson. They even have loaner cars available at times. Over the last ten years I've brought in 3 different cars and not once have I had to bring one back for re-work of repairs they made. They are patient and thorough when answering any question I've ever had.

great personal service

Great place to take your vehicle. Their shop is clean, their employees are professional and their service is excellent. They kept us updated constantly and we didn’t feel pressured into anything. They turned a stressful situation into a pleasant experience. Definitely would recommend them to anyone.

Again, this professional establishment has earned my 5 Stars! They maintain the high standards set for themselves and their customers. Told by two other garages that my Corolla needed a four-wheel alignment. Only knowing the basics of alignments, one of the shops led me to believe that if I didn't have it done ASAP that I would "pencil eraser" the new tires off of the rims! Northtown (Erin) explained what the two print outs from the other guys actually indicated. Only minor adjustments were even needed. I had the warranty realignment done anyway.

Excellent service-- professional and detailed. Highly recommend!

Great service as always!

We were referred to Northtown Auto by the remanufactured battery company to replace the hybrid battery in our Prius. Customer service was prompt, accurate and helpful. The estimate of installation costs was exact and the service was delivered on time. Thanks very much!!!

They gave my 8yr old car a thorough inspection and estimated costs to repair. They actually fixed my car nearly $200 less than they quoted. Pretty honest in my book.

Very accommodating, friendly, and efficient!