North Kansas City Auto Repair

I appreciate the diligence in excellence the NTAC crew exhibit! Always helpful, courteous, respectful, knowledgable. They tend to go the extra mile in customer service. It is nice to have a trustworthy company watching out for my vehicle!

A difficult diagnosis was solved. I think they spent more time than they charged me for. A wire problem with my power seat was fixed at no charge. Thanks

My questions were answered. I was given choices. What work I requested was completed to my satisfaction and in the time frame I desired. I know they keep good records and will keep me informed of any potential hazards. They take my safety seriously and I appreciate that!

As always work was done quickly and cleanly. I was advised of future maintaince. Pricing was good. Thanks for your good attention and care.

I have been doing business with NTAC since the early eightys. If you want your car fixed correctly then you will take it to them. They are honest and trustworthy and will provide you with the repairs that you need. Keep up the great work guys! Thanks!

I had very good service

I have been taking our family vehicle to NAC for several years now and am always pleased with the high quality of service...both on the vehicle and customer service. The staff are always courteous and respectful. (I have actually been to places that treated me like dirt because I am a female customer...who isn't supposed to know anything about cars!) the shop and lounge are always neat and orderly, and when needed, either a ride back to my home or a courtesy car has been available. They have rec'd some of the highest ratings & awards for service in the industry.

I have had my cars serviced at Northtown Auto Clinic for at least 28 years. The quality of work, the honesty and service are unmatched. Especially as a single woman, to know that the staff listen to my concerns and explain my options respectfully is invaluable and reassuring.

As honest as the day is long. I have known the owner Ed for over 10 years and he's as honest a mechanic as you could ever hope to find. They are very technically competent, and if you want it fixed right the first time...this is the place to go. Highly recommended for all automotive service and repairs.

I'm a self-professed car nerd (though my girlfriend would also profess that if you don't believe me), so I don't take my car just anywhere. Since moving to KC, I'd gotten my car serviced at Northtowne Mazda, since that's where I bought it from. Their prices were fair but when I had them price some bigger jobs, the prices started looking a bit high. I talked to an acquaintance of mine that's a service tech at Superior Lexus (so he knows his stuff) and he recommended Northtown Auto Clinic. I sent an email through Northtown's website and got a call back a day or so later from Northtown's owner. He had a couple follow-up questions and then sent me an estimate via email. The estimate was lower than the Mazda dealer so I went with them. The work was completed beyond my satisfaction and Northtown is now my official mechanic. It's hard to say they fixed a specific problem on a car better than another place, but I can tell you what makes them different than lots of places, that makes them stand out to me. On multiple occasions, I've asked them to do something and been told, "we could do that work, but you don't need it yet." They turn down easy sales of extra work and that has earned my trust. Car repair isn't always as simple as "this is broken so replace this part" and, for tough problems, they've recommended different testing solutions to me, rather than just replacing parts and hoping the problem goes away. That's the mark of a true mechanic to me, rather than just a parts-replacer. The only two negatives I have are that they do not work on Saturdays and don't have loaner cars, things that bigger shops and dealers do have.