I would recommend this shop to anyone who wants there car fixed properly.
Erin and Brett are professionals at what they do.
Their emails keeping me up to date is something I have never had from another shop anywhere.
As always, kind service. Items recommended are explained fully and there is no pressure. Erin and Brett are great to work with. The communication about status updates online via email is new, and I liked it as well.
Erin was wonderful!!!! She called me and went over all my options and she just made me feel really good about leaving my car for repairs.
Consistently the team at Northtown Auto Clinic delivers a thorough review of the work needed, costs associated and how to maintain the performance in our cars. A quality repair every time.
Again you guys were there when I needed you. Thanks for the quick responsive service.
After having a power door lock actuator replaced I arrived home and noticed the door panel was not fastened properly. After bringing it back to the shop, it was promptly corrected. I received many apologies and a generous compensation for my troubles. That’s the kind of customer service that will keep me coming back. Thank you.
COMMUNICATION IS EXCELLENT / SERVICE EXCELLENT / QUALITY OF WORK IS EXCELLENT !!!
The crew at Northtown has always been upfront and honest. Been a customer of theirs over 20 years. They find the problem, give me a price, and finish the job on time.
Great service and honest , great mechanics