North Kansas City Auto Repair

My experience was wonderful. Everyone I dealt with including Erin and Brett were outstanding. They held appropriate contact with me the whole time, were upfront, honest, thorough, pleasant, confident and knowledgeable. I plan to only take my cars here from now on. I highly recommend Northtown Auto Clinic.

Northtown Auto Clinic is outstanding. I have a Diesel engine passenger vehicle and have had a problem getting anyone to even look at it. Not only did Northtown fix my car, they were confident, straightforward and honest. The drop box was really convenient and easy. I will never take my car anywhere else and I highly recommend them.

It had been a few years since the last time they took care of one of my vehicles. When I saw their post about their pickup and return delivery service it sounded perfect for my car needs which I had been avoiding. I contacted them by phone and we set up my appointment which was for regular service type needs. Everything worked like a charm. My car is now back in its little carport and I am very confident it will be in good shape I need to go somewhere.

You don't stick around in the service industry this long without having an operation that continually improves upon itself and can keep up with the times. These guys run a tight ship, follow best practices, and put care in their workmanship. They turn things around quickly, but never hastily. If only human clinics were this efficient. When it comes to customer service, they check all the boxes. They are always understanding and helpful, going above and beyond in order to ensure that all of my needs have been met and that all of my concerns have been properly addressed. They are very communicative, taking the time to explain things, sending pictures, and even have a useful website. Make sure to show up early because their service bays are always full.

as always prompt, quality service

My first experience here and I was completely impressed with every aspect of my contact with them. I will definitely be a repeat customer. Cleanliness and customer service were stellar!

GREAT SERVICE ~ On time ~ No surprises , great communication ~ My car runs great

Always excellent service here. I really appreciate the extra steps taken in light of the pandemic. I felt the entire transaction- drop off and pick up were handled safely. I will continue to trust Northtown Auto Clinic with my car!

I loveee Erin ! So professional, she brakes down everything so that it is understandable for me! I’ve been taking my cars here for years now and never been disappointed! Thank you all at Northtown.

Professional. Erin is the best.